Whilst I freely accept that one wind instrument with a split in, is bad luck, the replacement having a bigger split, is purely unprofessional and insulting! The hassle and stress of returning one item to Germany is enough to put me off ordering anything in future, but having to return the replacement, is a deal breaker. I neither recommend the product, nor the Company! I wish I had never encountered either... What was supposed to be a happy reward, has turned into utter misery!